Discover why owning a Gloria Jean’s Coffees franchise is a rich and rewarding business choice.

Talk to our dedicated Franchise Team to find out more about extracting a profitable business from your passion for people, fantastic flavors and great coffee.

FREQUENTLY ASKED QUESTIONS

Why love Gloria Jean’s Coffees?

Great coffee and fabulous, on trend cold beverages have been the driving passion for Gloria Jean’s Coffees since 1979.  Gloria Jean’s has maintained our commitment to quality, sourcing award-winning, sustainably-sourced coffee and roasting it to precision to ensure perfection from bean to cup. For Gloria Jean’s, flavor has always meant more than how things taste.  We bring our own diverse flavors to the table and create something bigger than just coffee. We bring innovation in flavor and in-demand brand partnerships that see customers coming back for more, again and again.  At Gloria Jean’s, we are All About Flavor and we are committed to delivering on that promise in every experience.

Do I require any special experience?

No, although having business experience is an advantage. We provide comprehensive training for all areas of your new store and have store training systems to educate and inspire your team.

What is the term of a franchise agreement?

New franchisees are ordinarily granted a ten (10) year initial franchise term. This may vary depending upon the term of the lease applicable to the site.

What is the total cost of acquiring and opening a NEW Gloria Jean's Coffee house?

A new Gloria Jean’s store can range in price from $209,919 to $541,372 depending on the outlet type you select, its location and the initial lease negotiation. Existing Gloria Jean’s can vary in price depending on the remaining term of the Franchise Agreement and lease.

What does the total cost include?

It typically includes a fully fitted-out store, equipment, training, manuals and initial franchise fees.

What are the ongoing fees of the franchise?

A franchise service fee of 6% of your total gross sales is calculated weekly. A marketing contribution equal to 2% of your total gross sales is calculated weekly, also payable into an independently audited marketing fund.

What services are included in return for the franchise and marketing fees?

The services you will receive covers a wide range of management assistance and operational services, including:

  • Operational training, tools and support;
  • Marketing support including national advertising, public relations campaigns, media selection and national media placement;
  • Stringent quality control standards; and
  • A Territory Manager to assist you to maximize the potential of your outlet and protect the value of your Gloria Jean’s brand
How much profit will I make?

This depends largely on several factors such as the value of wages paid, cost of goods and other operating costs and generally how you operate your business. We have identified certain key performance indicators which are monitored in order to maximize your profitability.

What is a bank guarantee?

This is a bond you may need to pay to the Landlord as security over the tenancy. This would be refunded to you by the Landlord at the end of your lease subject to meeting the terms and conditions of your agreement.

What is a Landlord contribution?

This is a financial rebate the Landlord may pay to you upon completion of your new store build.